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Technical Support - The ELWA always flashes green but never heats up
Die ELWA ist werksseitig für den Betrieb als Einzelgerät oder im Schichtladebetrieb als oberes Gerät konfiguriert.
Vermutlich wurde die Schichteinstellung im Setupmodus unbeabsichtigt auf "unten" verändert.
![2b17846f73c1b7aaf57e9a97f4152da5d1e733d2.png](https://a.storyblok.com/f/225509/385ee2ac99/2b17846f73c1b7aaf57e9a97f4152da5d1e733d2.png/m/3840x0/filters:focal())
Versetzen sie die ELWA einfach erneut in den Setupmodus (siehe Montage-und Betriebsanleitung) und korrigieren sie die Fehleinstellung.
![517137f5e5b5a21cec63c69225bb0f7db4027b92.png](https://a.storyblok.com/f/225509/d837d4f072/517137f5e5b5a21cec63c69225bb0f7db4027b92.png/m/3840x0/filters:focal())
In der Software sieht die Einstellung "unten" übrigens so aus (Sprachauswahl Englisch):
![f23882bd30686cc22b861c48693648e86e255d37.png](https://a.storyblok.com/f/225509/9aee83cbdc/f23882bd30686cc22b861c48693648e86e255d37.png/m/3840x0/filters:focal())
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Rubrik "Support"
bietet viele nützliche Praxistipps, die Ihnen bei der Installation und Inbetriebnahme unserer Lösungen helfen werden.
Weiters erfahren Sie hier von allen wesentlichsten Neuerungen an den Produkten von my-PV.
The ELWA is configured for operation as a single device or as a top device in shift charging mode. The shift setting was probably unintentionally changed to "bottom" in setup mode.
Good to know
This setting has nothing to do with the spatial installation position (for example in the lower storage area), but concerns shift operation with two ELWAs.
Rotary knob adjustment
Simply put the ELWA back into setup mode (see assembly and operating instructions) and correct the incorrect setting.
![my-PV Die ELWA blinkt immer nur grün, heizt aber nie](https://a.storyblok.com/f/225509/558x662/d2dbfa3a4a/die-elwa-blinkt-immer-nur-grun-heizt-aber-nie.png/m/3840x0/filters:focal())
Good to know
If you have a “USB interface” from my-PV, you can of course correct this setting using software!
![Die ELWA blinkt bei der Inbetriebnahme grün, startet aber nicht my-PV](https://a.storyblok.com/f/225509/715x471/a3419d3506/die-elwa-blinkt-bei-der-inbetriebnahme-grun-startet-aber-nicht.png/m/3840x0/filters:focal())
By the way, in the software the setting “below” looks like this (English language selection):
![Die ELWA blinkt immer nur grün, heizt aber nie my-PV](https://a.storyblok.com/f/225509/919x774/673a393c89/3-die-elwa-blinkt-immer-nur-grun-heizt-aber-nie.png/m/3840x0/filters:focal())
ELWA software is available to download free of charge.
Want more information?
Not found what you need yet? Find out more in our Downloads section with instructions, product data sheets, images and technical information.
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