)
Where is the Device Key for my AC•THOR / AC•THOR 9s?
Our "Support" section provides valuable insights, which provide you with assistance and practical tips on the installation and operation of our devices.
Since my-PV devices became cloud-capable, the Device Key for integration into the previous data cloud live.my-pv.com has always been included in the assembly manual of AC•THOR and AC•THOR 9s.
However, since the end of 2023, this is no longer the case. So where can you find the Device Key now?
Solution: You can now find the serial number and the Device Key on the display under Settings >> Cloud Connection.
With the release of AC•THOR firmware version a0021200, my-PV has thus also aligned the handling for AC ELWA 2 in this regard. With the update, the Device Key is now accessible on the device display, not only for the AC ELWA 2 but also for the AC•THOR and AC•THOR 9s. This standardization aims to simplify the overview of our individual solutions with a consistent standard and prevent the Device Key from being lost on the construction site.
)
Need more information?
Haven't found what you need yet? Explore our Info Center with guides, product data sheets, images, and more.
Visit the Downloads sectionVisit our YouTube channel!
Discover past webinars and exciting videos about our products and projects on our YouTube channel.
YouTube ChannelMore News
)
General
Belgium’s measures against PV power surplus – my-PV solutions are ready for the futureIn Belgium the rapid and ongoing expansion of photovoltaic systems is placing new demands on the power grid.
Read more...){kind=logo}
General
my-PV at Intersolar 2025From May 7 to 9, 2025, Intersolar Europe will once again open its doors in Munich – and my-PV will be there.
Read more...){kind=logo}
Partner
New wholesaler offers my-PV products in 8 countries – SunlumoOur photovoltaic heat solutions are now also available from Sunlumo, a new wholesaler based in Austria.
Read more...){kind=logo}
Partner
New Distribution Partner for my-PV Devices: Fischer – J.W. Zander GmbH & Co. KGOur solar-electric products are now also available in the online shop of Fischer – J.W. Zander GmbH & Co. KG.
Read more...){kind=logo}
Partner
New Compatibility Partner: smart-meWe are pleased to announce that my-PV products are now compatible with smart-me solutions.
Read more...){kind=logo}
Partner
New Compatibility Partner: Sigenergymy-PV's solar-electric solutions are now compatible with Sigenergy products.
Read more...