Support DE
|Assistance

A network router should be part of a craftsman's tools

Nowadays network technology has become an integral part of many house installations. Nevertheless, this area in particular entails a large potential for errors when commissioning modern systems.

my-PV devices, such as AC ELWA 2, AC ELWA-E or AC•THOR 9s , are also normally connected to the signal source via a network, but sometimes unknown passwords, firewalls or other things hinder the installation work. This is an unnecessary waste of time!

As a manufacturer of such products, we therefore recommend our customers to always have their own network router with them at the construction site.

There are no special requirements for such routers. A simple device from the discount store would already avoid delays on your construction site.

Our "Support" section offers many useful practical tips that will help you with the installation and commissioning of our solutions.

Moreover, you will find everything about the most important innovations of the my-PV products.

More articles

Aerial view of my-PV building with solar panels on roof and facade, visible logo, and cars in the parking lot.

L'entreprise

Activation du noyau en béton dans le bâtiment de l'entreprise - Rapport annuel 2024

Notre bâtiment solaire-électrique : 3e année, coûts élevés mais performance assurée

lire la suite...
House in France with rooftop solar panels, overlooking a coastal town and the sea in the background.

Généralités

Nouvelle réduction de TVA : boostez l’autoconsommation photovoltaïque en France

À partir d’octobre 2025, la France appliquera une TVA réduite de 5,5 % sur les installations PV résidentielles jusqu’à 9 kW.

lire la suite...

Partenaires

Nouveau partenaire de compatibilité : Haier Energy

Les solutions my-PV sont désormais compatibles avec les onduleurs et les systèmes de stockage de Haier Energy.

lire la suite...